Licensed, bonded, & Insured in Colorado

Frequently Asked Questions By Customers And Their Answers

At Matty’s Carpet & Air Duct Cleaning, We aim to be honest, transparent, and trustworthy.

That's why we answer each and all questions, even before you get a quote from us!

How We Work

Get a Free Estimate
Call or fill out our quick form for a free quote, no pressure, no obligation.
Schedule Your Service
Choose a time that works for you. We offer flexible scheduling and fast response times.
Professional Cleaning
Our trained technicians arrive on time and complete a thorough, professional cleaning using safe, non-toxic products.
Enjoy a Cleaner Home
Enjoy fresh, clean carpets and better air quality, your home will look and feel refreshed!

Carpet Cleaning

What methods of cleaning do you use?

We employ a range of cleaning methods tailored to your specific needs. Our standard cleaning procedures include dusting, vacuuming, mopping, and disinfecting surfaces. We also use eco-friendly cleaning agents for a safe and healthy environment. For more specialized needs, we offer deep cleaning, carpet cleaning, and exterior power washing services. Our highly trained team ensures that every nook and cranny is addressed, providing a thorough and comprehensive cleaning solution for your space.

How soon can I vaccum after carpet cleaning?

After a carpet cleaning by Matty’s Carpet & Air Duct Cleaning, we recommend waiting 24 hours before vacuuming. This allows the carpets to thoroughly dry and ensures the cleaning agents have had time to settle and do their job. Vacuuming too soon may remove the cleaning agents and affect the cleaning results. We prioritize the effectiveness of our services, so waiting a day before vacuuming will help maintain the cleanliness and longevity of your carpets.

Does steam cleaning remove carpet dents?

Steam cleaning primarily focuses on deep cleaning and removing stains, rather than addressing carpet dents. To remove carpet dents, we recommend a separate process called carpet re-stretching or carpet repair. Our experts can assess and provide solutions for dents or indentations in your carpets, ensuring they look their best. Feel free to discuss your specific needs with us, and we’ll tailor our services accordingly.

How long does it take to clean carpets?

The time required to clean carpets with Matty’s Carpet & Air Duct Cleaning depends on the size and condition of the area. On average, a standard-sized room may take approximately 20-30 minutes. However, for a more accurate estimate, we recommend contacting us for an assessment. Our goal is to provide thorough and efficient carpet cleaning while ensuring the highest quality results for your specific needs.

What Should I Do To Prepare For The Carpet Cleaning?

To prepare for carpet cleaning, we suggest clearing the area of small items, such as toys or fragile decorations, to ensure our equipment can access all areas. Please remove any breakable or valuable items from shelves and tables. It’s also helpful to vacuum loose debris before our arrival, although our team will perform a thorough vacuuming as part of the cleaning process if needed.

How soon can we walk on carpet after cleaning?

At Matty’s Carpet & Air Duct Cleaning, we recommend waiting at least 4-6 hours before walking on freshly cleaned carpets. This allows ample time for the carpets to dry properly. However, drying time may vary depending on factors like humidity, carpet thickness, and weather conditions. To expedite the drying process, ensure good ventilation by opening windows or using fans. We prioritize your safety and the longevity of your carpets, so we appreciate your patience during this period.

Do I need to vacuum before carpet cleaners come?

While it’s not necessary to vacuum before our team arrives, it can help enhance the cleaning process. Our experts will perform a thorough vacuuming as part of our service, but removing loose debris beforehand ensures a more effective clean. However, if you prefer not to vacuum, our professionals will handle it as part of our comprehensive carpet cleaning process, leaving your carpets fresh and revitalized.

How long does it take carpet to dry after cleaning?

The drying time for your carpets after a cleaning by Matty’s Carpet & Air Duct Cleaning typically ranges from 4 to 6 hours. However, this duration can vary based on factors like humidity, carpet thickness, and weather conditions. To expedite the drying process, we recommend good ventilation by opening windows or using fans. Your safety and the longevity of your carpets are our priorities, so we appreciate your patience during this period.

How Often Should I Have My Carpets Cleaned?

The frequency of carpet cleaning depends on factors such as foot traffic, household pets, and allergies. As a general guideline, we recommend professional carpet cleaning every 12 to 18 months for most homes. However, households with high traffic or specific needs may benefit from more frequent cleaning. We can assess your unique situation and provide a tailored cleaning schedule to keep your carpets fresh and well-maintained.

Are Your Cleaners Safe For My Pets And Family?

Yes, at Matty’s Carpet & Air Duct Cleaning, we prioritize the safety of your pets and family. We use eco-friendly and non-toxic cleaning agents that are safe for both humans and pets. Our cleaning methods aim to create a healthy and clean environment without any harm. You can trust us to provide a thorough and safe cleaning service that ensures the well-being of your loved ones.

Air Duct Cleaning

How often should I have my air ducts cleaned?

The frequency of air duct cleaning depends on various factors, including the level of dust and contaminants in your home, the presence of pets, and any respiratory concerns. As a general guideline, we recommend air duct cleaning every 3 to 5 years. However, households with higher dust levels or specific needs may benefit from more frequent cleaning. We can assess your situation and provide a customized cleaning schedule for your home.

How long will it take to clean the ductwork in my home?

The duration of ductwork cleaning depends on the size of your home and the complexity of your HVAC system. On average, it may take 2 to 4 hours. However, larger or more intricate systems may require more time. Our goal is to provide thorough and efficient cleaning while minimizing disruption to your daily routine. We can provide a more accurate estimate upon assessing your specific needs.

What methods are used for air duct cleaning?

At Matty’s Carpet & Air Duct Cleaning, we utilize the latest industry-standard methods for air duct cleaning. Our process typically involves high-powered vacuums and specialized brushes to dislodge and remove dust, debris, and contaminants from the ductwork. We follow this with a thorough inspection to ensure all particles have been effectively removed. Our methods are designed to provide a comprehensive and efficient cleaning, promoting better indoor air quality for your home.

Is there a specific season for air duct cleaning?

Air duct cleaning can be performed at any time of the year, as it primarily focuses on improving indoor air quality and HVAC system efficiency. However, many homeowners choose to schedule cleaning during the spring or fall when HVAC usage transitions. This allows for a fresh start with clean ducts before heavy cooling or heating seasons. Ultimately, the choice of timing depends on your specific preferences and needs.

Will my house be less dusty after you clean the air ducts?

Yes, you can expect reduced dust levels in your home after air duct cleaning by Matty’s Carpet & Air Duct Cleaning. Our thorough cleaning process removes accumulated dust and debris from the ductwork, preventing it from recirculating into your living spaces. This leads to cleaner air and a reduction in dust settling on surfaces, ultimately contributing to a fresher and healthier indoor environment for you and your family.

What are some of the benefits of having my duct work professionally cleaned?

Professional air duct cleaning by Matty’s Carpet & Air Duct Cleaning offers several benefits, including improved indoor air quality, reduced allergens, and dust removal. It also enhances the efficiency of your HVAC system, leading to energy savings. Removing contaminants like mold, bacteria, and pet dander contributes to a healthier living environment. Regular duct cleaning can extend the lifespan of your system and improve overall comfort by ensuring consistent airflow.

Why should I consider air duct cleaning?

Air duct cleaning by Matty’s Carpet & Air Duct Cleaning offers several benefits. Over time, dust, allergens, mold, and debris accumulate in your ductwork, affecting indoor air quality. Cleaning your air ducts removes these contaminants, reducing the risk of allergies and respiratory issues. It also improves the efficiency of your HVAC system, resulting in energy savings. Regular duct cleaning enhances the overall health and comfort of your home while extending the life of your system.

How long does air duct cleaning take?

The duration of air duct cleaning varies based on factors like the size of your home, the complexity of the ductwork, and the level of contamination. On average, the process may take 2 to 4 hours. However, larger homes or systems with extensive ductwork may require more time. Our goal is to deliver thorough and efficient cleaning while minimizing disruption to your daily routine. We can provide a more accurate estimate upon assessing your specific needs.

Is air duct cleaning expensive?

The cost of air duct cleaning with Matty’s Carpet & Air Duct Cleaning can vary depending on factors such as the size of your home, the complexity of the ductwork, and the level of contamination. We offer competitive pricing and can provide a customized quote based on your specific needs. Keep in mind that investing in air duct cleaning can lead to improved indoor air quality, energy savings, and HVAC system longevity, making it a worthwhile investment in your home.

Will air duct cleaning help my allergies?

Yes, air duct cleaning can help alleviate allergies. Over time, allergens like dust, pollen, and pet dander accumulate in your ductwork, recirculating into your home’s air. Our thorough cleaning process removes these contaminants, resulting in improved indoor air quality. This can lead to a reduction in allergy symptoms and provide a healthier living environment for individuals prone to allergies or respiratory issues.

Commercial Carpet Cleaning

How often should I have my commercial carpets cleaned?

At Matty’s Carpet & Air Duct Cleaning, we recommend having your commercial carpets professionally cleaned every 6 to 12 months. However, the frequency may vary depending on foot traffic and usage. Regular cleaning not only maintains hygiene but also extends the lifespan of your carpets, ensuring a clean and inviting workspace

How long does it typically take for commercial carpets to dry after cleaning?

After a thorough cleaning by Matty’s Carpet & Air Duct Cleaning, commercial carpets typically dry within 6 to 12 hours. Factors like humidity levels and airflow can affect drying time. We use advanced techniques and equipment to expedite the process while ensuring your carpets are ready for use as soon as possible.

Can you remove tough stains and odors from commercial carpets?

Absolutely. Matty’s Carpet & Air Duct Cleaning specializes in removing tough stains and odors from commercial carpets. With our advanced cleaning techniques and eco-friendly solutions, we effectively tackle even the most stubborn stains and odors, leaving your carpets fresh, clean, and revitalized, enhancing the overall ambiance of your business space.

Do you provide any guarantees or warranties for your commercial carpet cleaning services?

At Matty’s Carpet & Air Duct Cleaning, we stand behind the quality of our commercial carpet cleaning services. We offer guarantees and warranties to ensure your complete satisfaction. If you’re not happy with the results, we’ll work to make it right. Your trust in us is our top priority.

Can you provide a detailed breakdown of the costs involved in commercial carpet cleaning?

At Matty’s Carpet & Air Duct Cleaning, we provide transparent pricing with a detailed breakdown of costs for commercial carpet cleaning. Factors such as square footage, the level of soiling, and any additional treatments required are considered to offer accurate and fair pricing. Contact us for a personalized quote tailored to your specific needs.

What methods does your company use for commercial carpet cleaning?

Our approach at Matty’s Carpet & Air Duct Cleaning involves utilizing a variety of advanced methods tailored to your commercial carpet cleaning needs. From hot water extraction to encapsulation cleaning and low-moisture techniques, we ensure thorough dirt and stain removal while minimizing drying time. Trust us to deliver exceptional results using our industry-leading equipment and eco-friendly solutions.

What are the benefits of professional carpet cleaning for businesses?

At Matty’s Carpet & Air Duct Cleaning, we understand the importance of clean carpets for businesses. Our professional carpet cleaning services not only enhance the appearance of your establishment but also improve indoor air quality, promote a healthier environment, prolong carpet lifespan, and leave a positive impression on clients and employees alike.

Are your cleaning products and methods safe for the environment and for employees?

Our commitment at Matty’s Carpet & Air Duct Cleaning extends to the safety of both the environment and your employees. We use eco-friendly cleaning products and methods that are non-toxic and safe for indoor air quality. Rest assured, our cleaning practices prioritize environmental sustainability and the well-being of everyone in your workplace.

How do you handle large-scale commercial carpet cleaning projects or multiple locations?

For large-scale commercial carpet cleaning projects or multiple locations, we offer customized solutions tailored to your specific needs. We have the capacity, expertise, and resources to efficiently manage and coordinate simultaneous cleanings across various sites, ensuring consistent quality and timely completion.

What measures do you take to ensure minimal disruption to our business operations during cleaning?

To minimize disruption to your business operations during cleaning, Matty’s Carpet & Air Duct Cleaning takes strategic measures. We work around your schedule, including evenings or weekends if needed. Our efficient cleaning methods ensure quick drying times, allowing you to resume normal activities with minimal downtime.

Upholstery Cleaning

Is a professional upholstery cleaning expensive?

At Matty’s Carpet & Air Duct Cleaning, we offer professional upholstery cleaning services at competitive rates. The cost depends on factors like the type and size of upholstery, the level of soiling, and any additional treatments required. Our goal is to provide affordable solutions without compromising on quality.

What types of upholstery materials can you clean?

We at Matty’s Carpet & Air Duct Cleaning specialize in cleaning a wide range of upholstery materials, including but not limited to fabric, leather, suede, and microfiber. Our expertise extends to handling various textures and compositions, ensuring effective and safe cleaning tailored to your specific upholstery needs.

How long does it typically take for upholstery to dry after cleaning?

After professional cleaning by Matty’s Carpet & Air Duct Cleaning, upholstery typically dries within 4 to 6 hours. However, drying times may vary depending on factors like fabric type, humidity levels, and airflow. We prioritize quick drying methods to minimize inconvenience and ensure your upholstery is ready for use as soon as possible.

Do you offer upholstery cleaning services for commercial spaces, such as offices and waiting areas?

Yes, Matty’s Carpet & Air Duct Cleaning provides upholstery cleaning services for various commercial spaces, including offices and waiting areas. Our professional cleaning solutions are tailored to meet the specific needs of commercial environments, ensuring clean and fresh upholstery to enhance the comfort and appearance of your business premises.

Do you provide a guarantee or warranty for your upholstery cleaning services?

Yes, at Matty’s Carpet & Air Duct Cleaning, we stand behind our upholstery cleaning services with a satisfaction guarantee. If you’re not completely happy with the results, we’ll work with you to make it right. Your satisfaction is our priority, and we ensure a thorough and reliable service every time.

How often should I have my upholstery professionally cleaned?

At Matty’s Carpet & Air Duct Cleaning, we recommend having your upholstery professionally cleaned every 12 to 24 months. However, this frequency may vary based on factors like usage, presence of pets or children, and any specific stains or odors. Regular cleaning helps maintain the appearance and lifespan of your upholstery.

Will upholstery cleaning remove stains and odors?

Absolutely. Matty’s Carpet & Air Duct Cleaning utilizes advanced techniques and eco-friendly solutions to effectively remove stains and odors from upholstery. Whether it’s food spills, pet accidents, or lingering odors, our professional cleaning services ensure a fresh and revitalized appearance, enhancing the comfort and hygiene of your space.

Will upholstery cleaning damage or shrink my furniture fabric?

At Matty’s Carpet & Air Duct Cleaning, we prioritize the safety and integrity of your furniture fabric. Our professional upholstery cleaning methods are carefully tailored to each material, ensuring thorough cleaning without causing damage or shrinkage. You can trust us to preserve the beauty and longevity of your upholstery.

Are your technicians trained and certified in upholstery cleaning?

Yes, all technicians at Matty’s Carpet & Air Duct Cleaning are rigorously trained and certified in upholstery cleaning techniques. Our team undergoes regular training to ensure they stay updated with the latest methods and technologies, guaranteeing the best results for your upholstery.

What precautions should I take before and after upholstery cleaning?

Before upholstery cleaning by Matty’s Carpet & Air Duct Cleaning, it’s advisable to remove any small items from the furniture and vacuum the upholstery surface. After cleaning, allow adequate drying time before using the furniture again. Additionally, consider using protective covers to maintain cleanliness and prevent future stains.

Reviews

What our clients say

We treat every project with the care that deserves a 5 star rating, we hope to serve you with the same service quality.